(Tel :01423-561414)

OakBeck Veterinary Hospital
OakBeck Way
Harrogate
HG1 3HU
Tel : 01423 – 561414
info@vetdentist.co.uk


Reviews

Thank You!Our aim is to provide excellence in care - for our patients, our clients, referring veterinary surgeons and for our own team. It is wonderful when clients take the time to let the team know and the "Thank You" cards are always very much appreciated.

We hope that we will meet, or exceed your expectations. In doing so we hope that you might recommend our services to friends and colleagues. If you could spend a moment recording your thoughts on-line for us, it may help other potential clients decide to come to see us. Thank you again.

Please see what others say about us :-                  .....or click the buttons to leave your own review.

Average Pet Owners' Assessment

Rating
Overall Star Rating
Expertise
Repect For My Pet
Professionalism
Friendliness
Communication
Cleanliness
Value For Money
Likelihood of Recommendation

Average Veterinary Surgeons’ Assessment

Rating
Overall Star Rating
Expertise
Professionalism
Communication
Likelihood of Recommendation

Individual Comments from Pet Owners

Reviewer Name:Joyce loughran

Overall Star Rating:

Comments :Our 7 year old Cockerpoo developed a large hard lump in his jaw. We took him to our local vet Filip at Marske vets, he took xrays ,samples for biopsey removed a tooth and contacted Bob Partridge.At the time Bob Partridge was out of the country but conversed with Filip and agreed to see Little Max on his return to uk.
When we attended the vet hospital Bob saw us examined Little Max, did CT scan and operated that same day.His manner was very professional,caring and truthful. (He called a spade a spade) you were not left wondering what was about to happen .
We were shown around the hospital and introduced to the staff.Our impression of both was very good. Our ratings for all category 's are the highest, any one with a pet who requires dental care
Contact Bob Partridge and his team. Little Max could not have had better treatment anywhere.
On his return home we received several tel. Calls checking on his progress .
We cannot thank Bob and his team enough.
Joyce and Neil loughran
Saltburn. Cleveland

Expertise :5/5
Respect For My Pet :5/5
Professionalsim :5/5
Friendliness :5/5
Communication :5/5
Cleanliness :5/5
Value For Money :5/5

I am 100% likely to recommend VetDentist to a friend.

Review Response From Bob Partridge

Thank you for your kind words. It was a pleasure seeing you & Little Max is a joy. Obviously we are still on his treatment journey - but we are all keeping our fingers crossed for him.
Best Wishes
Bob


Reviewer Name:Kate Kendall

Overall Star Rating:

Comments :I would, and do, recommend this practice to anyone who has concerns about their dog's teeth. My experience is that general veterinary practitioners do not have the specialist knowledge to advise on complex dental issues and seem to take the view that if the dog is not showing pain then it is OK.

My English Bull Terrier pup had a condition where one of her lower canines was pressing into her upper palate. My vet suggested that this would 'work itself out' as her jaw grew. Thank goodness I asked for a referral to Bob Partridge to get a second opinion as a full examination showed that her canine had pierced her upper palate and would have been causing her a lot of pain every time she closed her mouth.

After her teeth were sorted out she was a different girl: letting anyone stroke her head and under her chin - she would dodge her head previously and now I understood why - and happy to play pull with her rope toys.

Expertise :5/5
Respect For My Pet :5/5
Professionalsim :5/5
Friendliness :5/5
Communication :5/5
Cleanliness :5/5
Value For Money :5/5

I am 100% likely to recommend VetDentist to a friend.

Review Response From Bob Partridge

Dear Mrs Kendall
Thank you for your kind review. I am delighted that Marnie is now so much more comfortable and I look forward to seeing her again for the follow up radiographs.
Really pleased that she is now pain free and enjoying herself - that is what makes our job worthwhile!
Best wishes
Bob


Reviewer Name:Maclain Kilby-Scott

Overall Star Rating:

Comments :Following an attack from another dog, Bob and the team did an amazing job repairing Zac's , our 6 year old bichon frise's, jaw and I can't thank everyone enough for the superb way he was looked after, treated and as my sister said, being made "unbroken" !

Expertise :5/5
Respect For My Pet :5/5
Professionalsim :5/5
Friendliness :5/5
Communication :5/5
Cleanliness :5/5
Value For Money :5/5

I am 100% likely to recommend VetDentist to a friend.

Review Response From Bob Partridge

We are all really pleased with Zac's progress and look forward to removing the implants. Thank you for your kind words - whilst all of the team wish that Zac's injuries hadn't occurred it was a pleasure looking after the brave little lad.
Bob


Reviewer Name:David Brown

Overall Star Rating:

Comments :Bob explained everything to me regarding my pets damaged teeth. His knowledge was very evident and the work done was excellent. My dog was in safe and experienced hands and I would have no hesitation in recommending Vetdentist to my friends.
Once again thank you very much.

Expertise :5/5
Respect For My Pet :5/5
Professionalsim :5/5
Friendliness :5/5
Communication :5/5
Cleanliness :5/5
Value For Money :5/5

I am 100% likely to recommend VetDentist to a friend.

Review Response From Bob Partridge

Hi David
Thank you for your kind review - the Team really appreciate it.
It was a pleasure seeing you & Flynn again.
Hopefully his new Zirconium white crown will give many years of trouble free service. He will just need to avoid dazzling people with his brilliant white smile!
Best wishes
Bob


Reviewer Name:Colette wilson

Overall Star Rating:

Comments :My cat Edwin was hit by a car and badly fracture his jaw. After being referred by my vet we took him to Bob and he's now on the mend. Bob was nothing less than amazing as after just 2 weeks my boy is on the mend and looking soo much better. All I can say is the treatment both Ed and I received was exemplary I was constantly in contact with him and updated daily on his progress. I cannot recommend bob highly enough his expertise and work is brilliant.

Expertise :5/5
Respect For My Pet :5/5
Professionalsim :5/5
Friendliness :5/5
Communication :5/5
Cleanliness :5/5
Value For Money :5/5

I am 100% likely to recommend VetDentist to a friend.


Reviewer Name:Trish Herrington

Overall Star Rating:

Comments :After managing Stomatitis for over 2 years, it was decided to refer my 12 year old chocolate Burmese, Teddy, to Mr Partridge. All his teeth have been removed and 6 months later he is such a different boy, gained over a kilo in weight, a much happier chap who can now eat anything, as long as it is to his liking of course! Boo my 10 year old Burmese was recently referred with the same problem. She has also had to lose most of her teeth and we have had a few set backs but she is now well on the road to recovery. I cannot fault the care, dedication and professionalism (whatever the time, day or night!) of the whole team at OakBeck. Thank you!

Expertise :5/5
Respect For My Pet :5/5
Professionalsim :5/5
Friendliness :5/5
Communication :5/5
Cleanliness :5/5
Value For Money :5/5

I am 100% likely to recommend VetDentist to a friend.


Reviewer Name:Graham Lukaschek

Overall Star Rating:

Comments :Just to say a big thank you to Bob and all the staff who made us so very welcome and looked after our cat Charlie who had to have most of his teeth pulled, he was given superb care and made an excellent recovery, would recommend them to anyone, thank you all again, Graham and Tina and Charlie xx

Expertise :5/5
Respect For My Pet :5/5
Professionalsim :5/5
Friendliness :5/5
Communication :5/5
Cleanliness :5/5
Value For Money :5/5

I am 100% likely to recommend VetDentist to a friend.


Reviewer Name:Shirley & Alan Reid

Overall Star Rating:

Comments :Could not have wished for any better service. Everyone was outstanding. We will recommend you to everyone we know. Total dedication to animal welfare. Thank you all.

Expertise :5/5
Respect For My Pet :5/5
Professionalsim :5/5
Friendliness :5/5
Communication :5/5
Cleanliness :5/5
Value For Money :5/5

I am 100% likely to recommend VetDentist to a friend.

Review Response From Bob Partridge

Thank you for your kind comments. Please give Charlie a pat from all of us!



Individual Comments from Veterinary Surgeons

Reviewer Name:Alan Hill

Overall Star Rating:

Comments :Thoroughly enjoyed Bob's bespoke dental training for our practice. Very informative and useful, engaged well with all the staff. A great way to improve the knowledge level and enthusiasm for dentistry within the practice, we are now hoping we are putting those wise words into action! Thanks again Bob! Much appreciated.

Expertise :5/5
Professionalism :5/5
Communication :5/5

I am 100% likely to recommend VetDentist to a friend.

Review Response From Bob Partridge

Hi Alan
It was great to meet you and your team. It was very satisfying helping to stimulate their enthusiasm for dentistry and to appreciate the importance of radiography. Hopefully having sewn the seeds and fertilised the desires to provide excellence in patient oral care, your patients and practice will benefit for the future.
Best wishes
Bob


Reviewer Name:Tony Grace

Overall Star Rating:

Comments :Dear Bob
Many thanks for an extremely informative and interesting dental course last week in Sheffield.
Was great to meet you, and I trust we will be able to put all your wisdom into practice.
Hope we can follow it up again soon.
Kind regards
Tony
Boston

Expertise :5/5
Professionalism :5/5
Communication :5/5

I am 100% likely to recommend VetDentist to a friend.

Review Response From Bob Partridge

Dear Tony,
It was great seeing you all and helping encourage your enthusiasm for dentistry. Thank you for your kind review.
Best wishes,
Bob


Reviewer Name:Kayleigh Mitchell

Overall Star Rating:

Comments :I attended a small animal dentistry course in Dublin with Boehringer with Bob as lecturer and I have to say it was one of the best lectures I've ever been to. He was a fantastic teacher ... very engaging with outstanding knowledge. I would highly recommend his services. he has helped me progress and become much more passionate about dentistry

Expertise :5/5
Professionalism :5/5
Communication :5/5

I am 100% likely to recommend VetDentist to a friend.

Review Response From Bob Partridge

Dear Kayleigh
Thank you for your very kind words. I am delighted that I have helped kindle a passion for dentistry - as we all know, it is *THE MOST IMPORTANT* area of veterinary practice!
Very best wishes, Bob


Reviewer Name:Filip Jaszczak DVM CertAVP MRCVS

Overall Star Rating:

Comments :I have been using Bob Partridge's referral services for few years now since I have met Bob at a CPD. Both my colleagues and me are always very impressed by the in depth knowledge of the subject, enthusiasm, great treatment results and client satisfaction.
The case reports we receive are amazing with lots of pictures and clear explanatory notes. They are always prompt, which is not often a case with several referral services known to me.
Every referral does not only benefits our patients but also improves the referring vet knowledge of the subject and as a result our own clinical practice.
We have invited Bob before to give us an in-practice lecture on dentistry related subjects which was enjoyed by all attendees and was a great success.
I would recommend everyone to use Bob's expertise in all areas of oral health.

Expertise :5/5
Professionalism :5/5
Communication :5/5

I am 100% likely to recommend VetDentist to a friend.

Review Response From Bob Partridge

Dear Filip
Thank you for your kind words - I hope that we can continue to work together, caring for your patients for many years.
Best wishes
Bob


Reviewer Name:Julia Thomson

Overall Star Rating:

Comments :Thanks very much for your fantastic lecturing to BSAVA ,the lectures were entertaining and informative and the practical session under your guidance was much appreciated .

Expertise :5/5
Professionalism :5/5
Communication :5/5

I am 100% likely to recommend VetDentist to a friend.


Reviewer Name:Poppy

Overall Star Rating:

Comments :I recently attended a CPD day on dental extraction by Bob Partridge and it was extremely well run and informative. The practical session was especially useful. Please can you do a course on dental radiography next?

Expertise :5/5
Professionalism :5/5
Communication :5/5

I am 100% likely to recommend VetDentist to a friend.


Reviewer Name:Diane McNicol

Overall Star Rating:

Comments :Bob Partridges dental surgery was exceptional on my 12yr old springer. She had root canal treatment and extensive dental work. Recovery was first class and has healed very well.

Expertise :5/5
Professionalism :5/5
Communication :5/5

I am 100% likely to recommend VetDentist to a friend.

Review Response From Bob Partridge

Thank you so much for your kind words.
Really pleased that Coy has done so well.
The nurses also wanted me to thank you for the chocolates - they were also really appreciated!
Please give Coy a pat & a hug from all of us
Bob


Reviewer Name:Dr A Gleed

Overall Star Rating:

Comments :I recently referred a canine patient here for chronic gingivitis, I received a very thorough report including photos and radiographs which have helped me learn. I would highly recommend this service.

Expertise :5/5
Professionalism :5/5
Communication :5/5

I am 100% likely to recommend VetDentist to a friend.


Reviewer Name:Katie Parsons

Overall Star Rating:

Comments :I thoroughly enjoyed my 2 day CPD course with Bob Partridge last December. There was a perfect balance of theory teaching followed by practical sessions. Bob spoke with a wealth of knowledge and passion. It has definitely fuelled my ambition to focus on dentistry. The facilities at Improve International were great too.

Expertise :5/5
Professionalism :5/5
Communication :5/5

I am 100% likely to recommend VetDentist to a friend.


Reviewer Name:D N Griffiths

Overall Star Rating:

Comments :After attending recent lectures and practical course run by Bob Partridge I feel much more confident in my approach to dental cases. Every vet would benefit from such teaching even if been qualified for many years.

Expertise :5/5
Professionalism :5/5
Communication :5/5

I am 100% likely to recommend VetDentist to a friend.


Reviewer Name:Sian Stockford BVetMed MRCVS Cambrian Vets Tywyn Gwynedd

Overall Star Rating:

Comments :Having attended lectures and a workshop with Bob Partridge at Vets North recently I cannot praise highly enough the standard of the presentations and practical sessions. I now feel I am far better equipped to deal with any difficult extractions I may be faced with. The amount of help and information given was fantastic and the extraction workshop was the best CPD I have done.
I would not hesitate to refer a patient to Mr Partridge and look forward to attending further CPD given by him.
Many thanks

Expertise :5/5
Professionalism :5/5
Communication :5/5

I am 100% likely to recommend VetDentist to a friend.



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