Val Sykes
What They Said
I want to thank the fantastic team of Bob Partridge; his resident Arianna and nurse Louise who carried out extensive work on my Ridgeback Oscar. the original plan was to take biopsies; clean his teeth and assess what future work would be possible as judging from the scans the prognosis was not looking good.
When Bob and his team started they realised the situation was better then appeared in the scans and were able to effect repairs involving removal of dentigerous cysts in the top and bottom of Oscar’s jaw; extraction of damaged teeth and bone grafts; work which took nearly 4 hours.
Despite Covid restrictions meaning the practice is running with a skeleton staff; Bob took the time to explain everything and keep me informed. The professionalism; expertise and care provided by him; Arianna and Louise was exemplary.
Our Response
Dear Ms Sykes
Thank you so very much for all of your kind words. Your appreciation of what (as always) is a team effort is very gratifying.
We are all keeping our fingers crossed for the histology results on the cysts and are hoping for a good outcome.
It was a pleasure treating Oscar – a gentle giant!
Please give Oscar a pat from all of us
Very best wishes
Bob
Expertise5/5
Respect For My Pet5/5
Professionalism5/5
Friendliness5/5
Communication5/5
Cleanliness5/5
Value For Money5/5