Carol Hack
What They Said
I have two cats who have both been suffering from serious stomatitis and were both in considerable pain. I took them to see Bob last week and they both needed surgery, which turned out to be more complicated than we had initially hoped. We were kept up to date throughout the day and were finally able to collect them at 1930. The team of Bob, Laura, Lauren, Charlotte and Ariana all worked really hard for them and had stayed on to see them through for which we are very grateful; thank you very much all. Superb service and real, hard to find, specialist expertise.
Our Response
Dear Carol
Apologies for the delay in replying to your wonderful review. I am really pleased that things went so well for your pets – although it was a long day for the team.
I am so proud of all the hard work, care, dedication and love that our team puts into looking after our patients.
Very best wishes to you & thank you again for your kind words of appreciation
Bob
Expertise5/5
Respect For My Pet5/5
Professionalism5/5
Friendliness5/5
Communication5/5
Cleanliness5/5
Value For Money5/5