What They Said
I self referred my 16 year old dog Jess to Bob’s practice as her bad breath had got dramatically worse over the previous 2 months and as a minimum I knew she needed her teeth cleaning because she had terrible tartar. (Jess doesn’t let me clean her teeth). I wasn’t happy with my usual vets attitude towards sorting out any issues with her mouth hence the self referral. I travelled from Lancashire and it was the best thing I could have done. It turns out she had 4 fractured teeth and an abcess aswell as needing a seriously good clean.
From the minute I arrived and met Arianna I knew Jess was in good hands. Within 5 minutes I knew Jess had severe problems that had not been picked up previously and was immediately given a full and thorough estimate of costs and talked through exactly what would be done. It was an extremely long day due to some issues with another operation but it was well worth it. I didn’t get to meet Bob but Arianna blew me away with the depth of her knowledge and skill. Jess only needed 2 of the fractured teeth out as the other 2 were actually not causing issues. My dog now doesn’t have smelly breath at all so she’s clearly had problems for the 11 years I’ve owned her and they’ve been missed. A shout out aswell for Jenny the receptionist who was lovely throughout the day when I rang to check when Jess could be discharged. Overall I’m more than happy with everything and cannot fault this dentist’s professionalism.
Dear Mrs Farrington
I am glad that Arianna’s expertise has helped Jess.
Thank you very much for taking the time to note your appreciation of her efforts and for those of our team.
Very best wishes
Respect For My Pet5/5
Value For Money5/5