Jo Webb
What They Said
Arianna looked after my black Labrador Lola last week. She needed a general anaesthetic and X-rays to check her teeth and make sure her previous root canal filling she had with Bob a few months before was intact.
Arianna explained all the possibilities for treatment in detail. She said she would call me when Lola was under anaesthetic to discuss the findings. She did and fortunately Lola didn’t need any treatment apart from a good clean and coating applied to some sensitive areas.
Lola was very nervous but Arianna was so kind and gentle with her. You can see how much she loves animals.
Thank you for your excellent service and for looking after Lola so well.
Our Response
Dear Mrs Webb
Very pleased that Lola is doing so well after the root canal treatment.
Thank you so much for your praise of Arianna – she is, as you say, very kind and gentle with her patients.
Very best wishes
Bob
Expertise5/5
Respect For My Pet5/5
Professionalism5/5
Friendliness5/5
Communication5/5
Cleanliness5/5
Value For Money5/5