Kim Southall

Firstly I’m not one for ever writing reviews, however in this case I simply couldn’t not!

I can honestly say words are just not enough so say how grateful I am. I want to say a massive THANK YOU to Bob and his lovely team for treating my very poorly 9 year old Persian Exotic Petal. I am so grateful for what you have done for her.

Petals Story-
I initially took Petal to a Vet practice in Leeds as I had noticed she didn’t seem her happy little self, she had also developed very smelly breath.

To cut a very long and complicated story short! Eight frustrating and stressful months later, multiple treatments, procedures and trips to the Vets and not to mention a massive amount of money spent, Petal was no better, and in my opinion worse than she was when initially first seen at the Vets.

I was finally referred to Bob after the Vets seemed to be at a loss of what to do next with her. All I can say is i so wish I had known about the amazing Bob and his practice sooner.

During Petals initial consultation with Bob he took his time to assess her thoroughly. Bob explained what he intended to do, the best cause of action step by step, and although he was hopeful he was also very straight to the point and didn’t dress anything up. He was happy to answer any question I had and was also kind to me when I became emotional. I felt confident that I had left her in good hands.

After a long day in surgery I picked Petal up from the VetDentist. Bob explained what he had done and his findings in detail, also showing me x rays and photographs he had taken.

Well what can I say, from the minute I got Petal home she has been like her old super cute self. Eating lots, cleaning herself, following me everywhere and snuggling up on my shoulder whenever she gets the chance. She is also no longer pawing at her mouth which she had been doing for the last six months, which has been really hard to watch. I was totally amazed it was more that I could have ever hoped for. A week on and Petal is continuing to do really well, I couldn’t be happier and I can tell she is too.

Petal has now had her weekly postoperative check up with Bob, which he was more than happy to do as I didn’t feel comfortable going back to the Vets I had originally gone to. I was so please to hear he was really happy with how things were looking and the progress she has made so far. You could tell he genuinely cared.

Petal isn’t quite out of the woods just yet as we are still waiting for some results to come back from a biopsy and a couple of tests done, but fingers and toes crossed all will be well.

To anyone feeling at a loss of what to do with treatment for their pet, who to turn to or looking into where to get referred, I honestly couldn’t recommend Bob and his team more.

In a nut shell I found Bob to be professional, highly knowledgable, clearly skilled in what he does, confident, kind, caring, honest and I definitely felt he had my pets best interest at heart.

From the first consultation with Bob to the unexpected aftercare call I received to see how Petal was doing, to the nurse who was kind and gentle when holding Petal whilst Bob took postoperative photographs, to anyone else who was involved in any way that I didn’t get to meet, Thank You, Thank You, Thank You!

Warmest & Kindest Regards

Kim & Petal

Dear Kim

It is not often that I am lost for words, but your kind appreciation of our work has achieved that…

I am delighted that Petal seems well on the mend and that things are heading in the right direction.

Very best wishes to you both

Bob