Mr and Mrs Middleton
What They Said
Travelled from Manchester to bring our border collie for dental surgery. Bob was excellent with Dexter and showed he really cared, however he was 100% honest with the nature of Dexter’s gum damage and teeth destruction and laid out a plan for surgical repair. We both felt really comfortable handing Dexter over to both Rosie and Bob and we are incredibly grateful to Rosie in particular for staying late into the evening to care for Dexter until we could come and collect him.
We know Dexter’s case is complex and are prepared for the need for more treatment, but everything was clearly and accurately (with plenty of pictures on the big screen!) so there will be no surprises if further repair work is required. To end, Bob sent us a copy of the report/pictures so we can have another look in slower time, to take it all in.
I would highly recommend Bob, Rosie and all at VetDentist should your pet require complex dental work. It is obvious that they are experts in their field and we would have no qualms in returning if we had to. Thanks so much for everything you have done for Dexter.
Dear Mrs & Mr Middleton
It was a pleasure seeing you and Dexter. I hope that we have helped deal with some of Dexter’s immediate issues and left him feeling more comfortable than he has been.
As you note – VetDentist is very much a team effort & I am pleased that with Rosie, Laura, Arianna and Emily we have a group of professionals whose only interest is in providing excellence in patient care.
Thank you for your kind messages, obviously our greatest reward is in helping our patients – but client appreciation of our efforts comes a very close second!
Very best wishes and a pat and cuddle for Dexter
Respect For My Pet5/5
Value For Money5/5