Stephen Watkins
What They Said
Bob was extremely knowledgeable and carefully explained what had caused the damage to Alfie’s teeth. He then talked me through all the work that would have to be done on Alfie’s teeth. I left the surgery confident things would be ok. I was asked to call in the afternoon for a time to collect Alfie. It took far longer than thought but the end result was amazing. When I got back to the clinic Bob talked me through what he had done and showed me photos on the big screen of before during and after the procedure. I f you look at Alfie’s teeth now you would not know he had any work done. The veterinary nurses who looked after Alfie also made sure I was ok. It was quite stressful to wonder if he would be ok. They rang me several times to reassure me that the procedure was going Well and Alfie was ok. The worked until I collected him at 8.00pm. They were all marvellous and I cannot thank them enough.
Our Response
Dear Mr Watkins
It was a pleasure meeting you and helping Alfie with his dental condition.
Thank you so much for your appreciation of the way our team works together – tying to get the best results for our patients and our clients.
Please give Alfie a pat from all of us
Best wishes
Bob
Expertise5/5
Respect For My Pet5/5
Professionalism5/5
Friendliness5/5
Communication5/5
Cleanliness5/5
Value For Money5/5