What They Said
I have visited Bob several times over the last year with my Yorkshire terrier Milly, who has received treatment for teeth and gum issues. I initially visited my usual vet who treated Milly and removed several teeth. However they were unable to provide any further treatment for her due to her size and the complexity of the surgery. After some enquiries we were eventually referred to Bob and his team in the hope that he could offer some help.
From the first visit it became very clear that the issues with Milly were far more serious than we had been informed and Bob took the time to explain in fine detail what issues we were facing, the treatments available and the expected outcome (in stark contrast to what we had been told previously). From the outset Bob was the consummate professional and was not phased by the difficult surgery required and displayed a level of expertise that is second to none. Milly’s treatment involved teeth removal, bone graft implants and gum disease treatment. On her last visit Bob also removed a growth from Milly’s head which was not planned and was fitted in around her scheduled visit. After every visit Bob has given us a detailed rundown of the procedure with supporting photos and x-rays and detailed care instructions. I genuinely don’t think I could have received any better treatment anywhere else and doubt that we would have Milly any longer had he not treated her.
At all visits Bob and the team have been totally professional and displayed a level of knowledge and care second to none. The service has always been first class and courteous and on my last visit Bob was thoughtful enough to take the time to speak with my young son who had accompanied me on the long journey.
I’d like to offer a heartfelt thanks to Bob and his team for all their help and would not hesitate to recommend them for any treatments. To date Milly is her old self and full of life and happily waiting for her next visit.
Dear Mr Lee,
Apologies for the delay in responding to your kind review.
It has been a pleasure helping Milly – who is a super, brave little dog. I am so pleased that you have noticed such an improvement in her.
I enjoyed meeting your son – who is far more knowledgeable about Dinosaurs than I could have imagined!
Very best wishes to you all & thanks again from all of the Team
Respect For My Pet5/5
Value For Money5/5